Profile
Product engineer with 6 years building B2B SaaS workflows across onboarding, analytics, billing, and collaboration tools. Strong in React, TypeScript, API integration, product analytics, and fast experimentation with designers, product managers, and customer-facing teams.
Experience
Shipped self-serve onboarding flow that lifted activation from 42% to 61% across new workspace signups.
Built reusable React and TypeScript components for billing, invitations, usage limits, and team permissions.
Partnered with product and customer success to translate churn reasons into 14 prioritized product fixes.
Added event tracking and dashboards that helped teams compare funnel drop-off by segment and acquisition channel.
Frontend Engineer
Northstar Labs
2019 – 2022Remote
Developed analytics workspace used by operations teams to monitor imports, validation errors, and workflow health.
Reduced key dashboard load time by 38% through query cleanup, caching, and component rendering improvements.
Worked with design system maintainers to standardize tables, filters, empty states, and accessibility patterns.
Associate Product Analyst
Mapline
2017 – 2019Seattle, WA
Analyzed product usage and support tickets to identify onboarding friction for small-business customers.
Created SQL reports and lightweight prototypes that informed roadmap decisions for the mobile field team.
Product & Engineering Projects
Designed and built an internal console for launching feature flags, reading experiment results, and documenting product decisions.
Designed and built an internal console for launching feature flags, reading experiment results, and documenting product decisions.
Created a small TypeScript SDK that normalized product events across web surfaces and reduced duplicated tracking code.
Created a small TypeScript SDK that normalized product events across web surfaces and reduced duplicated tracking code.
AI Support Triage Prototype
Prototyped an AI-assisted support queue that clustered incoming tickets by intent, plan type, and product area.
Prototyped an AI-assisted support queue that clustered incoming tickets by intent, plan type, and product area.
Technical Skills
SQL
Product analytics
API integration
A/B testing
Feature flags
Design systems
Accessibility
Customer discovery
Agile delivery
Education
BSc, Human Centered Design and Engineering
University of Washington
2017Certifications
Product Analytics Certification - Amplitude Academy (2024)
AWS Cloud Practitioner - Amazon Web Services (2022)